Jahan Ali

Jahan Ali
Jahan has over 20 years of experience in the Technology, Media, and Telecommunication industry. He founded mobileLIVE in 2010, with a vision of creating a “Canadian Centre-of-Excellence” for Development and Testing services. His innovative strategies and sheer determination have helped keep mobileLIVE on an explosive growth trajectory. In less than 7 years, the company that started with just himself, today houses more than 250 team members, has delivered 1000+ innovative digital solutions to some of Canada’s most iconic brands. Has achieved 100% customer retention and industry recognitions among Canada’s Best Managed Companies, Top Mobile Technology Companies in Canada, and Fastest-Growing Companies in North America. Prior to launching mobileLIVE, Jahan led various key roles in Motorola Canada for 9 years where he made significant contributions including two major patents. Jahan has also been recognized as the “MAX Business Leader of The Year” and a finalist in the “EY Entrepreneur of the Year” 2017.
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Recent Posts

10 reasons why your CX needed AI starting yesterday

The challenge with the customer experience is that it is ever-evolving, and all too often we are seeing the seemingly infinite demands of the customers met with the finite limitations of people. So how can brands meet these demands? When you take into account Gartner’s statement that “By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human,” the answer becomes simple - technology. And there are none that exist that are so perfectly poised to improve nearly every facet of the customer experience like artificial intelligence.

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Robotic Process Automation: 8 Myths Debunked

Socrates was an ardent critic of the written word and his most famous pupil Plato once wrote that “If men learn this, it will implant forgetfulness in their souls; they will cease to exercise memory because they rely on that which is written.”

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Technologies Come and Go but Experiences Last a Lifetime

I love technology; so much so, that I have made a career out of it. I see its potential, and I see it as the answer to many questions and problems that we as a society face. Technology is not meant to complicate our life; rather simplify it, streamline it, and enable us to do more. And it is these experiences with technology that are at the forefront of the consumer's mind, not the complicated mechanisms behind it. It was Steve Matyas, CEO, Staples Canada, who once said “the customer doesn’t care what happens in the background,” and he couldn’t have been more right. Experiences define a brand; not products, services, or the technology that powers them.

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6 reasons why you should be adopting a DevOps culture

Digitization is sweeping across many industries, creating an unparalleled demand for companies to innovate, experiment and deliver capabilities faster. Increasing speed and agility isn’t just a desire—it’s imperative for survival. You need to adopt a more flexible and efficient approach to software delivery—one that eliminates the barriers and exploits the dependencies between development and operations. And for that, you can adopt a DevOps culture.

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