Every city has a distinct culture, vibe and feel. As they commonly say, “People may forget what you say, but they’ll never forget how you made them feel.” It could not be truer for Cities. From the romantic streets of Paris, the unabashed excess of Vegas to the quintessentially wealthy NY Fifth avenue- they all leave a mark behind. However, population density of most of these urban cities is reaching unprecedented levels, straining the infrastructure and providing the citizens sub-optimal experiences. In an attempt to alleviate the pain, city councillors (the Urban Management team) are turning to technology (the Smart City enablers) to improve efficiency, productivity, lower costs, and set a precedent.
The City of Venice is using sensors to manage increased pollution and flow of 20M annual visitors. Chicago on the other hand is helping in the improvement of emergency management by installing cameras citywide, and running predictive and prescriptive analytics on streams of video collated. Rotterdam, too, is using real-world, real-time information to manage the effects of climate change on the city’s water infrastructure and operations.
ICT, AI, IoT and other emerging cognitive technologies are being leveraged to unleash these Transformational Citizen Experiences. However, the right Technical Foundational Capabilities and paradigm is required to build a smart city. City planners will soon be found not just making decisions on how the city grows and evolves but also making calls on “Future Proofing” the array of platforms needed to collate information, process, analyse, visualize, store, and act on them.
In our new report, “Smart City 2.0: ‘City As A Platform’ For Growth”, Jahan Ali, Hussain Qureshi, Imran Mian, and I took a look at the key principles for building up a smart city, the recent trends in technology adoption and provide guidance to the city CIOs on how to take the best advantage of the technology enablers to create these magical consumer experiences to alleviate citizen engagement services.
We would encourage you to reach out to our team to help assess your cities goals, quantify where the city is, create a framework to evolve, grow, and strategize on how to bridge the gap. Having worked on smart city initiatives to build applications and launch platforms we understand the digital transformation journey and what it takes to realise a vision of “People-centred” Smart Cities.