What do Uber, Airbnb, Instagram, and even the iPhone have in common? Aside from being groundbreaking, disruptive, and wildly successful services and products, they all share a respective point of origin - they all began as an MVP.
Software development is saturated with frameworks, methodologies, and processes; most of which come with the promise of better development. Just ask any developer, and they will likely only be too happy to share their favourites or suggest which method you should use. Are you looking to implement a large project successfully? They could suggest a method. Are you trying to avoid discrepancy between design documents and what is actually implemented? They know a framework that’s perfect for that. And if you wanted to ensure your project has minimal regression and is maintainable over time, then they certainly know what process you should follow. But what happens when the complexity of your projects grow and faithfulness to just one method doesn’t provide the benefits and value your project (and the user) deserve? As we learned from the hybrid cloud, very often the best solution to a complex problem is a combination of several.
“Imperative” is not a word to be thrown around lightly. It stresses upon the vitally important, the critical, and perhaps the unavoidable. At the same time, imperatives needn’t be intimidating for they help shape the world around us as we know it. Likewise, Digital Transformation isn't a choice anymore for any business. It’s imperative because the economy demands people, technology, and business to be unified; to pursue innovative and agile operating models; find newer ways of accelerating growth and profitability. But then, like anything worth achieving, this transformation also requires the right approach and the mastery of three critical outcomes: Experiences, Productivity, and Empowerment.
Unless you have been hiding under a rock, the odds are that you have heard about the fascinating world of AI and the transformational impact it is going to have on our lives. Certain parts of the euphoria remind us of the dot-com bubble from the ‘90s – when the technology hype hit its peak. There seems to be intense excitement at all levels, from CEOs and analysts to grassroots developers; all are expecting AI to not only dramatically change our lives but the world. Well, we really can’t blame them, given all the excitement created by the billions of dollars being invested in this domain. With all the stars perfectly aligned, perhaps it is best to “peel the onion” a little bit in hopes of gaining a better understanding of what AI really is, why now and why all the hype, and how can it dramatically change the Telecom Industry landscape, in particular.
What makes an idea powerful? Simple. Ideas are powerful because they are living things, which have an ability to not only evolve and change but change the lives of those around it. mobileLIVE started as an idea, one that continues to evolve each and every day, but remains true to its vision of being a “Canadian Centre-of-Excellence” at the forefront of development and testing services.
Pursuit of optimal customer experience is driving digital transformation initiatives across all industries because technology is allowing customers to be in direct control of their interactions with us. From the ease of multi-channel digital connectivity to immediacy in service, customers expect frictionless and hyper-personalized experiences that embody simplicity, Do-it-Yourself, and social. Likes of Amazon, Apple, Google, and Facebook are also not making it any easier by setting standards that customers expect every business to match.
All good things come to an end. 2014 was the first year when the total global revenue of Telcos had a marginally negative growth. Was it the beginning of the end? Will Telcos, the way we know them, not last? My answer is a resounding yes, but their fate hinges on the extent of Digital Transformation they undertake; here is why:
Technology is unleashing an unprecedented pace of business disruption and evolution, with the path littered with roadkill of companies which missed the key trends. To address this challenge, we at mobileLIVE have come up with our annual set of predictions; carefully collated through analysis, interviews, and research in the global Technology, Media and Telecommunication space. As most businesses wrestle with difficult investment, product, and digital transformation decisions, we hope the following can help with their decision-making paradigms for future growth.
While we were still working on mastering Social, Mobile, Analytics, and Cloud (SMAC), Digital Transformation aka (DX) itself has evolved into DX 2.0 representing the priority stack - Internet of Things, Data, Design Thinking, and Artificial Intelligence (IDDA).
It's 1975, a customer walks into a Nordstrom store in Anchorage, Alaska to return a set of tires. The clerk, saw the price on the side of the tires, reached into the cash register, and handed the man $145.